STORE RULES
REGISTRATION IN THE STORE
The owner of the shop is OROMATCHA Szymon Kadukowski PCK 3a / 14 87-100 Toruń
By registering in the store you agree to the following regulations.
The registration login is the e-mail address to which confirmations and information about placed orders are sent. At any time, after logging into your account, it is possible to change data, e.g. invoice data and shipping address.
Registration is one-time.
ORDER
To place an order in the OROMATCHA store, the customer should:
-add items to the cart
– go to the cart view
– choose the form of payment and provide your data
-accept the regulations and its provisions
– make a purchase
DELIVERY METHODS
Shipment by courier – In the event of any damage to the package, a damage report should be drawn up at the courier at the time of receipt – only in such cases, our company can complain about the shipment for you and seek compensation if the goods are damaged or damaged.
We always propose to ship by courier. Parcels are automatically insured against damage and the courier is responsible for them.
METHOD OF PAYMENT
-Credit cards
-PayU
-Paypal
TIME OF ORDER COMPLETION and DELIVERY TIME
The first contact after placing the order is within 24 hours of the working day. The price and the exact date of shipment of the goods are then confirmed.
Orders are processed within 24 hours (if the ordered goods are available). You are informed about any changes to the delivery date on an ongoing basis by e-mail or telephone. In most cases, you will receive the goods within 2-3 business days.
RULES OF RETURN OF GOODS
Pursuant to the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws of March 31, 2000), a consumer who concluded a distance contract may withdraw from it without giving reasons, by submitting an appropriate statement in writing, within ten days from the date of delivery of the goods.
After this date, it is not possible to withdraw from the sales contract, unless the customer exercises the rights under the Act of 27 July 2002 on special terms of consumer sales and amending the Civil Code (purchase made for purposes unrelated to professional or business activity) or under the warranty law in accordance with the provisions of the Civil Code (purchase made for purposes related to professional or business activity).
The returned goods cannot bear traces of use (cannot be used), must contain all the elements with which it was delivered (in particular, the original packaging in perfect condition, without traces of transport, additional stickers, etc.).
If the customer chooses the option of shipping the goods, the sales contract is considered concluded when the seller sends to the customer, by e-mail or from the online store’s IT system, a message confirming the acceptance of the order by the seller. In the case of receipt of goods at the store’s premises, the contract is considered concluded at the time of issuing the invoice or receipt by the seller (confirmation of the acceptance of the order for execution causes the creation of a temporary reservation of goods for the customer in this case)
STORE RULES
I. Personal data
Who will be the administrator of your data?
The administrator of your data is OROMATCHA Szymon Kadukowski
, ul. PCK 3a / 14, 87-103 Toruń,
NIP: 8792671813.
E-mail address of the personal data protection officer: hi@oromatcha.com
HOW CAN YOU CONTACT THE ADMINISTRATOR?
In the matter of personal data, you can contact us at: hi@oromatcha.com
PURPOSES OF PERSONAL DATA PROCESSING AND GROUNDS FOR DATA PROCESSING
Your data is processed for the following purposes and on the following grounds:
for the execution of orders placed by you – art. 6 sec. 1 lit. b) GDPR
to maintain an account set up by you, in which you can check the history of your orders and the status of current orders – art. 6 sec. 1 lit. b) GDPR,
direct marketing of the Administrator’s services, including running the Lemiss brand social media – art. 6 sec. 1 lit. f) GDPR.
PERIOD OF DATA PROCESSING
Your data will be stored and processed, as a rule, for the duration of the service or order or settlement or until the consent is withdrawn or an effective objection to data processing is raised in cases where the legal basis for data processing is the Administrator’s legitimate interest.
The time of data processing may be extended if the processing is necessary to establish and assert any claims or defend against them, and after that time only if and to the extent that it will be required by law. After the expiry of the processing period, the data is irreversibly deleted or anonymized.
YOUR RIGHTS WITH REGARD TO YOUR PERSONAL DATA
You have the right to:
requesting us to access your personal data,
rectification, deletion or limitation of processing,
object to the processing and,
data portability,
lodge a complaint with the supervisory authority.
If you have an account in our online store, you can update your data by logging into your account and making appropriate changes to it.
In order to fulfill your orders, we need your data. Your data is – at the stage of making the purchase – processed by the entity through which you have decided to make the payment, and at the stage of delivery – to the companies through which the delivery is carried out.
For the purposes of the services provided to you and in connection with the organization of our work, your data will be disclosed to external entities, including in particular courier companies, suppliers responsible for the operation of IT systems, entities providing accounting, legal and marketing services.
For the purposes of making payments, your personal data may be transferred:
to Santander Bank (“Bank”) in connection with:
1) the provision by the Bank to the Administrator of the service of providing infrastructure for handling payments via the Internet (legal basis: Article 6 (1) (f) of the GDPR.
2) processing and settlement by the Bank of payments made by you in our store via the Internet using payment instruments (legal basis: Art. 6
paragraph 1 lit. f) GDPR).
3) in order for the Bank to verify the proper performance of contracts concluded with our store, in particular to ensure the protection of payers’ interests in connection with their complaints (legal basis: Article 6 (1) (f) of the GDPR).
COOKIES
Our brand website uses cookies to, among other things, monitor traffic on the website. In addition, we advertise our products to you using the Google Ads and Facebook Pixel applications. For these purposes, our website collects information about the products viewed, what is added to the basket, product prices and information about the order placed and its final price. As part of the above activities, the customer’s identification data, such as first name or surname, is not sent directly.
Consent to the use of cookies may be expressed through the appropriate configuration of the browser, and may also be withdrawn at any time, in particular by clearing the cookie history and disabling cookies in the browser settings.
SOCIAL MEDIA
Oromatcha has its own social media accounts (Facebook, Instagram).
Please be advised that your data is processed by the Administrator only for the purpose of keeping the given profiles, including informing you about our activities and promoting various types of events, services and products, as well as to communicate with you through the functionalities available on social media. The legal basis for the processing of personal data by the Administrator for these purposes is its legitimate interest (Article 6 (1) (f) of the GDPR) consisting in promoting its own brand and building and maintaining a brand-related community.